Privacy Policy

This policy explains how we use your personal information which you provide to us when using our website, We take our responsibilities for managing your personal data seriously.

Please read this Privacy Policy carefully. If you use our website or purchase any of our products , you will be regarded as having read and accepted this Privacy Policy. Please do not use this website or purchase any products if you do not accept this Privacy Policy.

If you complete personal details about yourself through our site, we may use your email address to send you our latest offers or monthly newsletter if you have requested us to do so.

What Personal Information do we Collect?

We collect personal information from you when register with us to purchase products from our website. This data is collected and stored by us in a secure and safe manner in our server.

We also collect Information about your computer and about your visits to and use of the online services (this may include your IP address, geographical location, browser type and version, operating system, length of visit, page views).

We use Sage Pay to process our credit and debit card transactions. All transaction information passed between us and Sagepay. Sagepay process your transactions inline with their own Privacy Policy which may be viewed at We do not store your credit card details.

Do We Pass Your Personal Information To Third Parties?

Ubyk do not pass any personal information, such as Name, Address, Email and Telephone number to Third Parties.

We use AdRoll ( to provide a service which requires us to pass AdRoll our customer shopping behaviours. So we can understand what products you clicked on so we can then target our marketing specifically to the user.

AdRoll is a marketing platform that enables businesses to start remarketing on Facebook, Twitter etc. using their platform.

They show ads from businesses that are running campaigns on their platform, but AdRoll itself also use this kind of service to show you ads if you visited, e.g. you showed interested in their service.

AdRoll collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements (our “Advertisers”), or the websites and online services where we display advertisements (“Publishers”). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads we serve you and what ads you clicked on.


A cookie is a message given to a web browser by a web server. The browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server.

How We Use Cookies:

On, we use Cookies to help track visitor behaviour, trigger certain marketing communications and enable us to retarget display ads to website visitors.

If you do not wish cookies to be stored on your PC you can change the settings in your computer’s Control Panel. You can also delete existing cookies on your computer by deleting your browsing history which is also found in the Control Panel. If you continue to use this website it is assumed that you give implied consent to store cookies on your computer

The website uses cookies from the following organisations:
How users can modify or delete their personal information

Should you wish to modify or delete the personal information we hold about you now, or at any time in the future, please contact us on +44 (0)1865 596 112, email

How users can opt out of future communications

If you have opted in to Ubyk sending you news / marketing by email or post, and no longer wish to receive marketing from Ubyk, please opt out by going into My Profile ( ) or contact us on +44 (0)1865 596 112, email